Technical Support (Implementor)



Position

Technical Support (Implementor)


Requirement

Minimum Qualifications

  • Have experience working as technical support
  • Accountable and resourceful
  • Able to work under pressure and fast-paced environment
  • Good command in English and Bahasa
  • Pro-active, sociable and love to establish relationships


Description

Role

You will have to understand technical stuff to maintain relationship and give daily support to clients. Aside from that, you will also assist on-boarding support for product implementation.

Responsibilities

  • Understand the needs of the company clients
  • Help the on-boarding support team
  • Maintain relationship with clients, daily support, assisting on-boarding support for implementation
  • Maintain customer records by updating account information
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution


Salary and Benefit

Benefits:

  • Working in a cozy space with playing room and nap area
  • Daily lunch provided
  • Free flow pantry
  • Monthly company outing and annual company road trip voted by all
  • Promotional opportunities
  • Potential overseas job posting
  • Sponsored personal self development courses


Deadline

27/04/2018


How To Apply


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Info Perusahaan

Caption Hospitality

Caption Hospitality is hospitality company aim to help hotel stakeholders re-think, re-position and re-invent their property to meet the ever demanding needs of travelers and guest. We are looking for Passionate people who dare to innovate and be different. People who enjoy learning and developing their own skill set and knowledge. Love to Innovate? Do not have opportunity in your freelance job or company now? Join our team today!